Referral For Hand Therapy
A referral is not required for private patients requiring Hand Therapy for common hand and upper limb conditions such as carpal tunnel syndrome and tennis elbow.
You will need a referral from your treating Doctor (GP or Specialist) or Allied Health Care Provider (Physiotherapist or Occupational Therapist) to see one of our Hand Therapists for more complex interventions such as
- Neurological conditions such as stroke or head injury
- Fracture management involving cast removal or application
Referrals are also needed if you require Hand Therapy under the following insurance schemes
- WorkCover
- Department of Veteran’s Affairs
- NDIS
Your referral will be reviewed and triaged by our team, and an appointment will be arranged for the relevant service such as in rooms Hand Therapy consultation with OT/PT (standard or extended length appointment), hospital and home visits.
NDIS
We offer Hand Therapy services to NDIS participants with a referral from a Doctor or Allied Health Care Provider (OT/PT). Please note we are not NDIS registered. Participants self managing their NDIS plan will need to pay for Hand Therapy services on the day. Participants with an NDIS plan manager can arrange for the invoices to be sent directly to their plan manager. In this case, we require written confirmation from your plan manager detailing (i) Manager’s name and contact details, (ii) Approval for Hand Therapy consultation fee and consumables and (iii) Address to which invoices should be sent.
No out of pocket costs
Patients with an approved Worker’s Compensation or Third Party Insurance Claim or with Department of Veteran’s Affairs Gold / White Cards do not have any out of pocket costs for hand therapy services or products.
Discounts
Patients with a pension card receive 10% off their hand therapy consultation fees.
Private Health Insurance Rebates on Hand Therapy
Patients with Private Health Insurance (including ancillary cover for Occupational Therapy or Physiotherapy) can claim their rebate through HICAPS on the spot.
Private Health Insurance Rebates on Splints
Privately insured patients can also claim a rebate for the cost of their splint when custom made by one of our Accredited Hand Therapists.
Medicare Rebate – Chronic Disease Management
Patients with a referral for OT/PT from their GP under a Care Plan (Enhanced Primary Care Program) can claim a Medicare rebate of $56.10 for their consultations fee for up to 5 sessions per 12 month period. You will need to bring your MEDICARE card and EFTPOS card with you to your appointment to process your rebate. Please note there IS a gap payment for these appointments – consultation fee and any consumables required.